Do you accept returns?
Laryssa
Last Update 4 years ago
Due to the customized nature of the business, we do not accept returns for personalized items. However, on a case-to-case basis, we do accept non-personalized items in respect to the following conditions:
- The item must have been sold on our online store - The item shouldn't have been used in any way - The return or exchange request is made within 28 days of delivery - The return is made within 14 days of the return or exchange request
To request a return, please visit our Returns Portal.