Can I change my order?
Laryssa
Last Update 4 years ago
We can only change orders that have not been processed for production yet (between 30 minutes and 12 hours, depending on the manufacturers' lead time).
Once your order is under the status "preparing for production", "in production", "shipping", or "delivered", then we cannot accept any edits to your order.
To make changes to your order, please reach out to support through the helpdesk.