Do you have accessibility features?

We've got the AODA and ADA covered.

Laryssa

Last Update 3 jaar geleden

Yes, we have Accessibility Features. But first, let's answer some questions about what accessibility means.


For the Plain Text Version of our General FAQ, please click here.

What is the Accessibility for Ontarians with Disabilities Act (AODA)?

The AODA specifically applies to Provincial Law in Canada that holds businesses and institutions accountable to provide services and usability for persons with disabilities.

What is the Americans with Disabilities Act (ADA)?

The ADA is a federal guideline for businesses and institutions in The United States to comply to accessibility laws for persons with disabilities.

How do those laws apply in an  online landscape?

The Ontario Government has provided a list of guidelines for how accessibility should be integrated online (Level A).


  1. Some of the features required are to provide the following:
  2. text alternatives for non-text content
  3. alternatives for time-based media (Described video, audio-visual output, captions)
  4. Adaptive content
  5. Distinguishable content (colour and audio control)
  6. Keyboard accessibility
  7. User Readability
  8. Non-seizure inducing content
  9. Predictable webpage operation
  10. Input assistance (help users avoid and correct mistakes)

What are we doing to comply with accessibility laws?

We've tried our very best to make our User Experience easy to follow, friendly, mindful, and of course, adaptive to the varying landscape of our customers' and visitors' needs.


Our Main Site features includes:

  • Metafields
  • Alt-text for audio-described visual content
  • Keyboard Navigation
  • Reading Guide
  • Desaturation
  • Links Highlighting
  • Text Enlarging
  • Various Contrasting
  • Colour Inversion
  • Captions provided through YouTube (when applicable)

Bringing it all together.

Here's a few visual examples of our Accessibility Assistant Widget (located on the middle-left-hand side of all webpages)

This icon leads to our Accessibility Assistant Widget. When clicked on, you have the ability to change site features.

Here, the widget is open. Now you can choose from various Smart Controls that will change the site's appearance and usability. 


Below showcase realtime examples of each feature:

The Keyboard Navigator feature shown above.

The Reading Guide feature shown above.

The Desaturate feature shown above.

The Links Highlighter feature shown above.

The Text Enlarger feature shown above.

The Light Contrast feature shown above.

The Dark Contrast feature shown above.

The Invert Colours feature shown above.

If you have any accessibility concerns, requests, or suggestions in the near future, please don't hesitate to contact us in the Help Centre Chat.


References

United States Department of Justice Civil Rights Division. (n.d.). Search ADA.gov. 2010 ADA 

Standards for Accessible Design. https://www.ada.gov/2010ADAstandards_index.htm.


The Ontario Government. (2014, November 7). How To Make Websites Accessible. ontario.ca. https://www.ontario.ca/page/how-make-websites-accessible#section-3.


 (WAI), W. C. W. A. I. (2021, April 29). Web Content Accessibility Guidelines (WCAG) Overview. Web Accessibility Initiative (WAI). https://www.w3.org/WAI/standards-guidelines/wcag/.

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